Entrepreneurship

Entrepreneurship, Hellos and Goodbyes, Language and Manners, Publicity, Seminars, Signage, Sparkle and Spunk - 1 Comment

No food, no drink (and no customers) allowed!

When visiting the postcard-perfect town of Bar Harbor, Maine, I’ve noticed that a social virus of sorts has spread from shopkeeper to shopkeeper. (Perhaps you’ve noticed a similar virus in your own hometown.) The entrance to nearly every shop now greets you (or, more accurately, assaults you) with a sign similar to this one:

Chris Cambridge, a merchant who is one of the few local holdouts against this tide of “nos,” is aware of the suicidality evident in his compatriots’ approach. Continue…

Google & Wikipedia (not you) decide where prospects enter your site. Roll out the red carpet anyway! - 1 Comment

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The New Book

Check out Micah and Leonardo's hot new book: Exceptional Service, Exceptional Profit: The Secrets of Building a Five Star Customer Service Organization.

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Most Popular Content

I don't think I've ever seen -- in fact, I'm *sure* I've never seen -- a sign li...
Said Fred Sanders on 2010-02-12 13:05:38
So frustrating when you spend so much time on a splash page--but so true. It is...
Said Christine Davies on 2010-02-12 12:54:13
yeah, sometimes I find myself great with customers once they're *in the door,* b...
Said Jamie Henderson on 2010-02-12 12:52:10
What a story. So many of us have had the same happen to us in our personal live...
Said Fran Widener on 2010-02-06 17:06:56

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Micah Solomon BIO

Hi--I'm Micah Solomon: an entrepreneur, business leader, and author. I built my company, Oasis Disc Manufacturing, from a one-room basement bootstrap operation into a leader in the entertainment and technology industries.

You may have seen my techniques, achievements, and business escapades featured in "Success" magazine, in Seth Godin’s bestseller "Purple Cow," and in other case studies and profiles in the business press.

I'm the co-author of the upcoming book "Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization," to be published by AMACOM (The American Management Association) in April 2010, with international distribution by McGraw-Hill.

I'm a business advisor and speaker on entrepreneurial, customer service/customer experience, company-culture and other business-related topics. If you have any queries, email me here for an immediate response.

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Entrepreneurship