College of the Customer

Chime In!

Chime In

Please speak your mind here (directly to Micah, will not be posted unless you want it to be). Let me know if there’s something you want to know or something you want to share…if you want me to come speak in your town…if you need a great rate on 1.300 books or moral support in your efforts to transform your company from a group o’ Miss Gulches into a troupe of Glinda The Goods…or whatever!

If you prefer, write to me at micah@micahsolomon.com (One note: please type my hard-to-spell email address carefully or copy it in its entirety, or I’ll never get your message and we’ll both be sad.)

Chime In
  1. (required)
  2. (valid email required)
 

cforms contact form by delicious:days

Subscribe - Free

Follow Us on Twitter

Join Us on LinkedIn

Receive feed, follow on Twitter or link up on LinkedIn.

The New Book

Exceptional Service, Exceptional Profit: Secrets of Building a Five-Star Customer Service Organization, Leonardo Inghilleri, Micah Solomon. Filled with treasure and big ideas-Seth Godin Introduction: Horst Schulze, Founding President, The Ritz-Carlton.Check out Micah and Leonardo's hot new book: Exceptional Service, Exceptional Profit: The Secrets of Building a Five Star Customer Service Organization.

"This book will allow you to recalibrate your business, on any scale, in a way that keeps your customers coming back for more."—Horst Schulze, Founding President of The Ritz-Carlton

"A must-read for anyone interested in transforming their interactions with clients." Daniel H. Pink, bestselling author of Drive and A Whole New Mind

For more customized help, host one of Micah's sought-after presentations at your organization!

Most Popular Content

Facebook

Visit Micah and College of the Customer on Facebook!

Micah Solomon BIO

Hi--I'm Micah Solomon: an entrepreneur, business leader, and author. I built my company, Oasis Disc Manufacturing, from a one-room basement bootstrap operation into a leader in the entertainment and technology industries.

You may have seen my techniques, achievements, and business escapades featured in "Success" magazine, in Seth Godin’s bestseller "Purple Cow," and in other case studies and profiles in the business press.

I'm the co-author of the upcoming book "Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization," to be published by AMACOM (The American Management Association) in April 2010, with international distribution by McGraw-Hill.

I'm a business advisor and speaker on entrepreneurial, customer service/customer experience, company-culture and other business-related topics. If you have any queries, email me here for an immediate response.

Subscribe – Free!

Subscribe - FreeGet all the latest from the College. Subscribe via Feedburner or in your favorite reader.

Twitter

TwitterBecome part of the conversation. Follow me on Twitter.

LinkedIn

LinkedIn

See how we're connected.